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MHD. Elvisrafi Syawal

IT Support / IT Administrative SupportIT Support / IT Administrative Support

Islamic School Of Riau Global Terpadu (IRGT School) | Jun 2026 - Sep 2026Jun 2026 - Sep 2026

• Maintenance Sistem & Jaringan: Bertanggung jawab dalam memastikan kelancaran operasional perangkat keras (hardware), perangkat lunak (software), dan kestabilan jaringan internet di lingkungan sekolah.
• System & Network Maintenance: Responsible for ensuring the smooth operation of hardware, software, and internet network stability within the school environment.
• IT Helpdesk & Troubleshooting: Memberikan penanganan cepat dan responsif (problem solving) terhadap berbagai kendala teknis yang dialami oleh staf maupun tenaga pengajar agar operasional harian tidak terhambat.
• IT Helpdesk & Troubleshooting: Provided quick and responsive problem-solving for various technical issues experienced by staff and teachers to ensure uninterrupted daily operations.
• Desain Grafis & Publikasi: Mendukung kebutuhan visual dan promosi sekolah dengan merancang materi publikasi, seperti mendesain flyer, spanduk, dan media informasi lainnya.
• Graphic Design & Publication: Supported the school's visual and promotional needs by designing publication materials such as flyers, banners, and other informational media.

Staff Biro Administrasi Akademik dan Kemahasiswaan (BAAK)Academic & Student Affairs Administrator

Institut Bisnis dan Teknologi Pelita Indonesia | Des 2023 - Des 2025

• Pelayanan Frontdesk & Customer Service: Bertindak sebagai pusat informasi utama untuk melayani berbagai keluhan dan pertanyaan mahasiswa secara tatap muka, termasuk kendala aplikasi PI Mobile (KTM), ketidaksesuaian nilai, informasi jadwal dosen, serta panduan alur pendaftaran Sempro/Skripsi.
• Frontdesk & Customer Service: Acted as the primary information center for handling various student inquiries and complaints face-to-face, including PI Mobile (KTM) app issues, grade discrepancies, lecturer schedules, and thesis registration guidelines.
• Penanganan Keluhan (Problem Solving): Memberikan solusi langsung atas kendala administratif mahasiswa, seperti melakukan pengecekan sistem dan penanganan khusus bagi mahasiswa yang tidak bisa mencetak KRS akibat masalah pembayaran semester.
• Complaint Handling & Problem Solving: Provided immediate solutions for students' administrative issues, such as conducting system checks and special handling for students unable to print their study plan cards (KRS) due to semester payment issues.
• Layanan Dosen & Manajemen Tamu: Melayani permintaan dosen terkait status akademik/kelengkapan dokumen mahasiswa bimbingannya, serta bertindak sebagai penyaring tamu (gatekeeper) untuk mengkonfirmasi keperluan mahasiswa/pihak luar sebelum diizinkan bertemu dengan Kepala BAAK.
• Lecturer Services & Guest Management: Handled lecturer requests regarding their mentees' academic status/document completeness, and acted as a gatekeeper to verify the purpose of students/external parties before allowing them to meet the Head of BAAK.
• Operasional Sistem & Pembaruan Data: Mendukung operasional harian SIA, termasuk konfigurasi jadwal kuliah dan pembaruan data Dosen PA mahasiswa baru.
• System Operations & Data Update: Supported the daily operations of SIA (Academic Information System), including class schedule configuration and updating academic advisor data for new students.
• Verifikasi & Audit Berkas: Melakukan verifikasi audit ketelitian berkas digital pendaftaran Sempro/Skripsi serta pembaruan keterangan status di sistem.
• File Verification & Audit: Conducted meticulous verification audits of digital files for Thesis Proposal/Final Thesis registrations and updated system status remarks.
• Otorisasi Dokumen: Menerbitkan dokumen akademik resmi (Surat Aktif Kuliah, Izin Riset) berdasarkan verifikasi pembayaran keuangan di sistem.
• Document Authorization: Issued official academic documents (Active Student Certificate, Research Permit) based on the verification of financial payments in the system.

Kasir KantinCashier

Kantin KampusCampus Cafeteria | Feb 2022 - Apr 2023

Bertanggung jawab atas kelancaran transaksi harian, penerimaan stok dari supplier, dan manajemen tata letak barang.

Responsible for smooth daily transactions, receiving stock from suppliers, and managing inventory layout.

• Penerimaan Barang & Supplier: Menerima pengiriman barang dari supplier, melakukan pembayaran tagihan, dan menandatangani bukti terima barang.
• Goods Receiving & Supplier Relations: Received item deliveries from suppliers, processed invoice payments, and signed delivery receipts.
• Manajemen Tata Letak: Menyortir dan menyusun barang yang baru masuk ke area penyimpanan sesuai dengan tata letak yang telah ditentukan.
• Layout Management: Sorted and organized incoming stock into designated storage areas according to the established layout.
• Pemantauan Stok (Restock): Memantau ketersediaan produk di etalase dan melakukan pengisian ulang (restock) secara proaktif saat stok menipis.
• Stock Monitoring (Restock): Monitored product availability on display shelves and proactively restocked items as needed.
• Koordinasi Operasional: Berkoordinasi dan melaporkan kepada atasan apabila terdapat pengiriman barang baru atau hal di luar standar operasional.
• Operational Coordination: Coordinated and reported to the supervisor regarding new item deliveries or issues outside standard operations.
• Pelayanan Pelanggan & Transaksi: Mengoperasikan sistem kasir (POS) untuk melayani dan memproses transaksi harian pelanggan.
• Customer Service & Transactions: Operated the Point of Sale (POS) system to efficiently serve and process daily customer transactions.

Aplikasi Administrasi Sekolah SMKN 2 BengkalisWeb-Based School Administration System (SMKN 2 Bengkalis)

Berbasis WEBWeb-Based | Jan 2025 - Apr 2025

Merancang dan membangun sistem digital administrasi sekolah untuk mendigitalisasi proses pendataan siswa yang sebelumnya manual menjadi terpusat pada satu basis data.

Designed and developed a digital school administration system to transition manual student data processes into a centralized, efficient database.

Proyek ini mencakup analisis kebutuhan sistem sekolah, perancangan database relasional, hingga peluncuran aplikasi yang dapat menghasilkan laporan akademik secara instan.

The project encompassed system requirements analysis, relational database design, and the deployment of an application capable of generating instant academic reports.

Role: Full-Stack Developer, System Analyst.

Skills: Web Development, PHP, MySQL, Database Design.

Website Resmi IRGT School (irgt.sch.id) IRGT School Official Website (irgt.sch.id)

Web Developer & IT Support Web Developer & IT Support | Jun 2026 - Sep 2026

Website resmi sekolah untuk Islamic School of Riau Global Terpadu (IRGT School). Dikembangkan sebagai developer utama — mencakup perancangan database, backend, tampilan frontend, hingga deployment dan pemeliharaan berkala.

Official school website for Islamic School of Riau Global Terpadu (IRGT School). Developed as the lead developer — covering database design, backend, frontend, deployment, and ongoing maintenance.

• Modul Konten Dinamis: Berita, galeri, prestasi, FAQ, dan brosur yang bisa dikelola langsung dari panel admin dengan live-update (Ajax polling).
• Panel Admin Multi-Role: Login terpisah untuk Super Admin, Humas, Operasional, dan Bendahara dengan hak akses menu masing-masing.
• Sistem SPMB Online: Formulir pendaftaran siswa baru dengan validasi data, upload berkas, dan manajemen kuota per jenjang.
• Modul Keamanan: CSRF token, rate-limit login, session idle timeout, dan log aktivitas admin.
• Maintenance Mode: Toggle mode pemeliharaan yang langsung mengubah tampilan website publik tanpa mengganggu panel admin.
• Deployment & Maintenance: Konfigurasi cPanel, database MySQL, upload file, dan pemantauan berkala.

• Dynamic Content Modules: News, gallery, achievements, FAQ, and brochures — manageable directly from the admin panel with live-update (Ajax polling).
• Multi-Role Admin Panel: Separate login systems for Super Admin, Public Relations, Operations, and Treasurer, each with its own scoped menu access.
• Online Admission System (SPMB): Student enrollment form with data validation, file upload, and per-level quota management.
• Security Modules: CSRF token, login rate-limiting, idle session timeout, and admin activity logs.
• Maintenance Mode: A maintenance mode toggle that instantly changes the public-facing website without disrupting the admin panel.
• Deployment & Maintenance: cPanel configuration, MySQL database, file uploads, and periodic monitoring.

Role: Web Developer & IT Support.Web Developer & IT Support.

Stack: Native PHP, MySQL, HTML/CSS/JS, cPanel, phpMyAdmin.

irgt.sch.id

Sertifikat Kompetensi Kerja (BNSP)Certificate of Competence (BNSP)

Software Engineer | JuniJune 2024 - JuniJune 2027

Sertifikasi kompetensi resmi berskala nasional dari Badan Nasional Sertifikasi Profesi (BNSP) yang memvalidasi kualifikasi dalam bidang Software Development Expertise.

National official certification from the National Professional Certification Board (BNSP) validating foundational expertise in Software Development processes.

Pemakalah TerbaikBest Presenter Award - SENATIKA 5

Seminar Nasional Informatika 5National Informatics Seminar 5 | OktoberOctober 2025

Penghargaan sebagai Pemakalah Terbaik pada kegiatan Seminar Nasional Informatika dengan tema "Era Quantum - Metamorfosis AI Indonesia" yang diselenggarakan oleh IBT Pelita Indonesia.

Awarded Best Presenter at the National Informatics Seminar themed "Quantum Era - Indonesia's AI Metamorphosis," hosted by IBT Pelita Indonesia.

Surat Keterangan Pengalaman Kerja (Paklaring)Employment Certificate (Paklaring)

Staff BAAK IBT Pelita IndonesiaAcademic Administrator at IBT Pelita Indonesia

Dokumen resmi yang memvalidasi pengalaman kerja profesional selama 2 tahun (Desember 2023 - Desember 2025) dengan predikat kinerja yang baik dan kemampuan bekerja sama dalam tim.

Official document validating 2 years of professional work experience (December 2023 - December 2025), acknowledging excellent performance and teamwork capabilities.